What You Do o Use an excellent understanding of both hardware and software computer systems and applications used by DC Operations (including Warehouse Management System, warehouse control systems) to troubleshoot and resolve issues, perform root cause analysis and solve business problems. The Manager responsible for managing a team of support personnel in Monroe, NJ and Reno, NV DC's to troubleshoot and resolve IT issues, maintain IT equipment and environment, and to improve the availability and performance of IT supported systems. Job Summary The IT Help Desk Manager serves as the subject matter expert for all IT supported systems, applications and services used within our Distribution Centers.
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